Module 6: Group Effectiveness

An organisation exists because the tasks which it sets itself are beyond the ability of a single individual to accomplish on his or her own. For any organisation to accomplish its tasks, the people must work together. Hence, amongst the members of an organisation, teamwork and co-operation is critical. In order for any organisation to get the most from its people, they must all pull in the same direction. For teamwork to be effective, interpersonal skills and negotiation skills are essential.

The objectives of the programme are to enable participants to :

improve the skills necessary to interact constructively in a one-to-one and group situation;
develop effective interpersonal skills;
recognise the importance of effective teamwork;
enhance teamwork in order to resolve specific organisational problems;
understand the basics of negotiation, how a negotiation session works and what its key elements are; and
develop effective negotiating skills.

Session 1: Help Build A Successful Team	Why Teams Fail or Succeed?
	Teamwork Styles
Session 2: Improve Teamwork Skills	Essential Skills of Team Members
	Interpersonal Communication
	Challenging Skills
Session 3: Strengthen Interpersonal Relationships	Interpersonal Styles
	Enhancing Self-esteem of Others
	Self-disclosure
Session 4: Build Internal Partnerships	Building Trust In A Team
	Leading A Team
Session 5: Manage Team Conflicts	Causes of Team Conflicts
	Resolving Team Conflicts
Session 6: Negotiate Successfully	Key Principles Of Negotiation
	Managing The Negotiating Process
Session 7: Integrate Learning & Plan For Action	Integrated Case Study
	Team Project

	Module 1: Learning to Learn
	Module 2: Literacy
	Module 3: Listening & Oral Communication
	Module 4: Problem-Solving & Creativity
	Module 5: Personal Effectiveness
	Module 7: Organisational Effectiveness