- Understand/enhance their personal role and and effectiveness
- Adopt a systematic approach and proactive approach to leading people
- Enhance their skills in listening, giving instructions, coaching, delegating, managing poor commitment and counselling difficult cases.
- Effectively manage or supervise the people with whom they have to work with in diverse situation
Methodology
This programme emphasises real work issues, skills practice, and action planning. Post-course follow-up work is an integral part of the programme to ensure skills transfer. To achieve the best learning outcome, the following learning methods will be used:
- Video
- Case studies & discussions
- Instruments / questionnaires
- Skills practice & role play
- Syndicate exercises
- Short lecture
Dates: 26 and 27 January 2021
Time:
9.00am to 4.00pm
Fee:
RM1,000 nett
Feel free to refer to our brochure and kindly download the Registration Form and submitted to us!
Leave a Reply